Gartenberg experiences carrier anti-WP7 bias, 'Tattletale site making progress
We've been roofing the seeming anti-Windows Phone/Microsoft bias that local carrier stores have been exhibiting for awhile now--namely that sales reps are giving the shaft to WP7 and instead are pushing Android or the iPhone, sometimes even with falsehoods or misinformation.
To validate the effect further, tech-guru and Gartner manufacture analyst Michael Gartenberg has recently experienced this behavior first paw. From Twitter (1, 2):
"At VZW and ATT stores to compare plans, both steered me to iPhone and Android devices...In both stores when asked about #WP7 was told "you don't desire that". In one case was "corrected" & told it was called Windows Mobile"
Yikes. Seems information technology's not too difficult to get a bad sell on Windows Phone these days, despite the hope of "Mango". In reaction, Apple guru John Gruber of 'Daring Fireball' fame, sympathetically noted "This sort of dismissive treatment can be devastating to a platform. This was the trouble facing the Mac during the '90s.". Indeed. There's a certain irony here.
Even so, in that location is some good news here, namely that all of this attention and the website Windows Phone Tattletale has perked Microsoft's ears. The creator of 'Tattletale, Robert McLaws. Tweeted this but recently:
"Just had a fantastic conversation with someone at Microsoft about #wp7 #retailfail. Cracking things are happening. Stay tuned!"
Followed past
"By the style, Microsoft has heard all your reviews loud and clear. You *are* making a departure, so please, proceed secret shopping!"
Possibly Microsoft will outset using some leverage on their carrier partners for better results? Clearly these aren't isolated cases, merely signs of a larger problem that Microsoft will have to battle. At least the giant appears to be finally flinching. All we know is Microsoft better take a serious game program for this fall and "Mango", after all, it deserves information technology.
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Source: https://www.windowscentral.com/gartenberg-experiences-carrier-anti-wp7-bias-tattletale-site-making-progress
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